Terms & Conditions

1. No Warranty or Guarantee

PokeCleanSG provides card cleaning, restoration, and repair services strictly on a best-endeavours basis. No guarantees, warranties, or representations are made, whether express or implied, including but not limited to any assurance of full restoration, improvement in grading results, or preservation of market value.

2. Acknowledgement of Risk

The Client acknowledges and accepts that trading card restoration and cleaning involve inherent risks, which may include damage, alteration, deterioration, or loss in value of the card.

3. Limitation of Liability

To the fullest extent permitted by law, PokeCleanSG shall not be liable for any loss, damage, depreciation, or consequential loss, whether direct or indirect, arising from or in connection with the provision of services, handling, storage, transportation, or submission of cards to grading or third-party services.

4. Client Authority and Consent

By submitting a card, the Client irrevocably authorises PokeCleanSG to carry out the requested services and confirms acceptance of all associated risks and potential outcomes.

5. Fees and Refunds

All fees paid for services are non-refundable, irrespective of the results achieved or grading outcomes received.

6. Third-Party Services

PokeCleanSG accepts no responsibility or liability for the acts, omissions, or decisions of third-party service providers, including but not limited to grading companies, couriers, or partner entities.

7. Rejection Rights

PokeCleanSG reserves the right to decline or terminate service at its sole discretion, in which case a full or partial refund will be issued where appropriate.